Anxinsec Privacy policy

Updated on February 8, 2022

1. Anxinsec: Privacy Notice

Anxinsec is on a mission to protect the peace of the digital world. We have numerous Offerings,including but not limited to the Memory Detection and Protection System (MDPS) for host/endpoint security, the Mobile Device Management (MDM) solution for mobile office, Professional Security Services for better serving and supporting our customers,PChunter,File Detection System of Unknown Threat and more. Our Offerings are designed to provide cutting-edge security solutions to our customers. We lead the industry in memory security.

The computer architecture dictates that all data needs to be processed by CPU and stored in memory. Therefore the security solution based on memory access and monitoring of CPU instruction set can effectively prevent the risk of data breach and data tampering caused by malicious actors. For more information about Anxinsec, please see the "About Us" section of our Website at https://www.anxinsec.com/about-us/

This Privacy Notice ("Notice") describes the manner in which Anxinsec (AB) Technology Co., Limited (collectively "Anxinsec") collect, use, maintain, and disclose information from users of our websites (e.g., anxinsec.com, anxinsec.com) (collectively, "Websites"), event participants, prospective customers, or other situations in which Anxinsec is a data controller, and from the use of our products and the performance of our services (our "Offerings"). For purposes of this Notice, the terms "user," "customer," "you," and "your" are meant to refer to the individuals about whom we may collect personal information, and at times may be used within the Notice interchangeably.

2. DATA COLLECTION AND USE

2.1 Why Does Anxinsec Collect Personal Information?

Anxinsec processes personal information in the course of running our websites, processing payments, registering visitors to our offices and events, managing contests and promotions, providing support, improving customer and user experience, running our infrastructure, preventing fraud, protecting intellectual property, maintaining endpoint and network security, enforcing our legal rights, sending marketing and other communications, processing agreements, complying with our legal obligations, and to achieve other legitimate interests as well as where you have provided consent. Personal information, such as contact information, is collected from websites, web portals, offerings, events, partners, office visitor registration systems, and where you have provided it directly to Anxinsec.

2.2 What Personal Information Does Anxinsec Obtain?

To fulfill the purposes described in this Notice, Anxinsec may collect personal information such as name, contact information, technical unique identifiers, authentication credentials, or other personal information you choose to provide to Anxinsec. For example, as described in specific sections of this Notice may include, among other things, the Internet Protocol (IP) address, browser information, device ID, the type of computer and technical information about a user's means of connection to our Websites or Web Portals, such as the operating system and the Internet service providers utilized and other similar information. From users who are required to login to gain access to a particular Website feature or Web Portal, we collect usernames, passwords, and other login credentials that are used for the purpose of verifying user authorization to access the feature or Offering.

2.3 Where Does Anxinsec Obtain Personal Information?

Anxinsec Websites provide Internet based access for users to learn about Anxinsec and its Offerings and to communicate with Anxinsec and with others. Anxinsec web portals that may exist within our Offerings ("Web Portals") provide customers with Internet based access to our Offerings. When an individual uses our Websites and Web Portals, Anxinsec gathers information, some of which may be considered personal information in your jurisdiction. Mailing List - If you opt-in to our mailing list online or in person, you will receive emails that may include company news, updates, related product or service information, and other Anxinsec related information. We may also associate personal information that you submit to us, including email addresses, with information collected about you through other means such as cookies, web beacons, or social media plugins. This will help us better tailor content delivered to you through a variety of ways, including online advertisements. We include unsubscribe instructions at the bottom of each email if at any time you would like to unsubscribe from receiving future emails. We may use the information, including personal information, that we collect from users of our Websites and Web Portals for a number of reasons, including but not limited to the following purposes:

Websites

Operate, secure, support, personalize, and improve our Websites
Provide you requested information and Offerings
Provide blogs and discussion groups
Communicate through chat platforms
Run promotions, contests, surveys, or other website features
Send periodic emails
Recruit new employees when you respond to career postings
Analyze trends
Digital marketing, which may include online advertisements appearing on cookie-based advertising networks
Direct marketing, which may include postal mail or telemarketing from Anxinsec or a service vendor

Web Portals

Provide you our Offerings, including product updates, documentation, partner offerings, and related information
Operate, secure, support, personalize, and improve our Web Portals and Offerings
Connect you with partners
Facilitate forum discussions
Develop new features, products, and services
Send periodic emails
Analyze trends

Trials - Where you sign up for our Offerings free of charge and use the Offerings during the trial period, we will collect data on how you are using the Offerings. Further information about the types of data collected as related to our Offerings can be found in Section 5 of this Privacy Notice.

Referrals - Where we provide a referral option that you choose to use to share information with a point of contact about us, we will ask you for the contact's name and email address. We will automatically send your contact a one-time email inviting him or her to visit our Website. Anxinsec will store this information for the sole purpose of sending the one-time email and for tracking the success of our referral program. An individual whose name has been provided to us may contact us at privacy@anxinsec.com to request that we remove their information from our database.

Information that we obtain from third party sources

From time to time, we may receive personal information about you, including your name, email address, or other information such as a profile picture, from third party sources where those parties have indicated that they have your consent or are otherwise legally permitted or required to disclose your personal information to us. For example, we may be provided with information about individuals interested in using our offerings, joining our company, or when using third party authentication options to sign-up for or log-in to our offerings.

2.4 With Whom Does Anxinsec Share My Personal Information?

We do not sell, trade, or rent the personal information we collect from our Websites to others. We may share aggregated demographic information regarding visitors and users of our Websites with our affiliates, business partners, and advertisers for the purposes outlined above. When we collect personal information through our Offerings, it is made available to the Anxinsec customer who was the source of the information and we use it as described in the Privacy Notice, terms and conditions, or otherwise as directed by our customers.

Online Behavioral Advertising - We partner with a third party to display advertising on our Websites or to manage our advertising on other sites. Our third party partners may use technologies such as cookies, scripts and tags to gather information about your activities on this site and other sites to provide you advertising based on your browsing activities and interests.

Service Providers - We may use third party service providers or partners to help us operate our business; provide, support, maintain, or secure our Offerings and our Websites; or administer activities on our behalf, such as events or marketing campaigns. It may be necessary to provide or allow access to your personal information to these third-party service providers or partners for those purposes.

Legal and Professional Advisors - We provide information regarding our business to our auditors and legal counsel. In some cases, the shared information may contain personal information, but the auditors and legal counsel may only use it for the purpose of providing their professional services.

Legal Disclosures - We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process; or when we believe that disclosure is necessary or appropriate to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We may transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets.

Links to Other Websites - Our Websites include links to other websites whose privacy practices may differ from those of Anxinsec. If you submit personal information to any of those sites or services, your information is governed by their privacy notices. We encourage you to carefully read the privacy notice of any website service you visit.

3. Offerings

Most of the information we collect through our Offerings is metadata. Metadata may include how and when a device or network is being used, login times and attempts, registry keys, types and versions of operating systems, browsers, and information about software applications. In some cases, we collect personal information as it may appear within the metadata such as that associated with usernames, filenames, file paths, and machine names. This personal information is used to help our customers and improve our capabilities in the way described in our more specific product or service documentation and agreements. Anxinsec's Offerings also include features providing customers the ability to submit files (including the content of those files) and other information related to the files for purposes including security analysis and response, product improvement, enhanced capabilities, or customer support. At the direction of customers, we may also collect or retrieve files as part of our Offerings.

An important type of data we detect, collect, analyze, and use through our Offerings (or provide our customers the ability to provide to us) is information about adversaries, for example, malware and URLs where adversaries try to send your data. We often discover this type of information from analyzing samples customers provide to us or from the data we collect from customers through our Offerings. We use the information we collect about adversaries to help all of our customers and the public - DETECT, RESPOND, REVEAL. However, when we share information that we learn about adversaries, we don't identify customers or individuals, other than, of course, the adversary, that's the WHO, WHAT, and WHY of our security mission.

To the extent Anxinsec collects personal information through its Offerings, Anxinsec generally collects that information under the authority and direction of its customers, which often are corporate entities. Anxinsec typically has no direct relationship or contact with an individual whose personal information we may collect or receive from a corporate customer and subsequently analyze and use. Consequently, any inquiries about the specific processing of your personal information via Anxinsec Offerings should be directed to your organization. Regardless, the use of the information collected through our Offerings is limited to the purpose of providing the service for which our customers have engaged Anxinsec or as otherwise outlined in our agreements. We do not use any personal information collected through our Offerings to contact or market products or services to these individuals. We also do not provide any personal information obtained through the Offerings to third parties for the purpose of contacting or marketing products or services to these individuals.

If you are a user of one of our Offerings, we obtain the personal information you provide us during the sales and/or fulfillment process. We may use personal information collected such as your name, phone number, mailing address, and email address to contact you and to provide and inform you of Offerings, send you an invoice, determine how our offerings are used and enhance your customer and user experience, perform accounting, auditing and collection activities, answer questions, and provide support or other similar services.

4. How We Protect Your Information

The security of customer data and your personal information is not only important to us, it is our mission. We adopt data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of customer data and your personal information. We follow generally accepted practices to protect customer data and the personal information collected and submitted to us, both during transmission and once we receive it. If you have questions about the security of your personal information collected through our Offerings or Websites, you can contact us at privacy@anxinsec.com

5. International Data Transfers

In certain situations, Anxinsec may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

6. Retention of Personal Information

We will retain your personal information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter in order to comply with audit, contractual, or legal requirements, or where we have a legitimate interest in doing so. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or de-identified data indefinitely or to the extent allowed by applicable law. We may retain personal information preserved in automatically generated computer back up or archival copies generated in the ordinary course of our information technology systems procedures.

7. Your Data Protection Rights

Where Anxinsec is a data controller it affords access, correction, and deletion rights to individuals.

8. Changes to this Privacy Notice

Anxinsec may update this Privacy Notice and its last modified date at any time to reflect changes to our information practices. If we make significant changes in how we use your personal information, we will notify you by email if feasible or by means of a notice on this Website. We encourage you to periodically review this page for the latest information on our privacy practices.